Bdtwin app Privacy Policy – Your Complete Guide to Data Protection

1. Information We Collect

Various types of information are collected during registration and use of bdtwin app. A detailed list is provided below:

Personal Identification Information:

• Full Name & Date of Birth
• Email Address & Mobile Number
• Residential Address
• National ID or passport number (for KYC verification)

Financial Information:

• Payment method details (mobile banking number or bank account information)
• Deposit & Withdrawal History
• Transaction Date, Amount & Method

Technical Information:

• IP Address & Device Information
• Browser Type & Version
• Operating System
• Login Date & Time
• Log of gaming activity on the platform

2. How Information Is Collected

Bdtwin app collects information through several methods:

• Direct Registration: Information you provide when opening an account.
• KYC Verification Process: Documents submitted for identity verification.
• Payment Processing: Information received from payment providers during deposits and withdrawals.
• Automatic Collection: Through cookies and similar technologies while you use the platform.
• Customer Support: Information shared during contact with our support team.
• Third-Party Verification: Information obtained from trusted service providers for identity and age verification purposes.

3. How We Use Your Information

Bdtwin app uses collected data only for specific, defined purposes. No data is used beyond what is required:

4. Information Sharing & Disclosure Policy

Bdtwin app never sells your personal information. However, data may be shared in the following limited circumstances:

• Payment Provider: Necessary information is shared with payment service providers to process transactions.
• Identity Verification Service: With trusted verification agencies for the KYC process.
• IT Service Providers: For server hosting and technical support services.
• Legal Authorities: With government agencies when required by law or court order.
• Fraud Prevention: With relevant authorities in investigations into money laundering or fraud.

5. Technical Data Security Measures

Bdtwin app uses industry-standard technology to protect your data. Our security measures include:

• 256-Bit SSL Encryption: All data transmissions are secured with banking-grade encryption.
• Data Encryption: Sensitive data stored in our databases is kept in an encrypted state.
• Firewall & DDoS Protection: Servers are protected against unauthorized access and attacks.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: An independent team of security experts conducts regular security assessments.
• Staff Training: All staff receive regular training on data protection practices.
• Access Controls: Only authorized personnel are permitted to access user data.

6. Cookies & Tracking Technologies

Bdtwin app uses cookies on its website. Cookies are small text files stored in your browser:

• Essential Cookies: Essential for login sessions and security.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: Used to analyze platform usage for improvement purposes (anonymized).

Cookies can be deleted or disabled through your browser settings. Please note that disabling certain essential cookies may affect the functionality of some platform features.

7. Data Retention Period

Bdtwin app does not retain data longer than necessary. Our general retention policy is:

• Active Account: All data is retained for as long as the account remains active.
• After account closure: Transaction data is retained for a maximum of 5 years due to legal obligations.
• KYC Documents: Up to 5 years after account closure.
• Customer Support Communications: Up to 2 years after issue resolution.
• Gaming Log: Up to 3 years maximum.

Once the retention period expires, data is securely deleted or anonymized.

8. Your Data Rights

As a bdtwin app user, you have the following rights over your own data:

To exercise these rights, email us at [email protected].

9. Minor Protection Policy

Bdtwin app strictly enforces an 18+ policy. To protect minors, we:

• We verify age at the point of registration and do not approve accounts for users under 18.
• Proof of age is mandatory as part of the KYC process.
• No data from minors is knowingly collected.
• If we become aware that data has been collected from a minor, it will be deleted immediately.

10. Changes to Privacy Policy

Bdtwin app may update this Privacy Policy when necessary. In the event of changes:

• For significant changes, a notification will be sent to your registered email address.
• The date of the most recent update will be noted at the top of the page.
• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• If you object to any policy change, you may request that your account be closed.

For any questions, please contact us by email at: [email protected]

Last Updated: January 2026